Community Action Team, Inc. Privacy & Data Policy

Who We Are

Community Action Team, Inc. is committed to protecting the privacy of users and clients by ensuring transparency in data practices.

Our website address is: https://www.cat-team.org

Our agency enters personal and demographic information about you into a computerized record-keeping system.

• The information is used to plan delivery of services & to provide statistical information for setting goals.
• Information you provide will be used for administrative and operational purposes to improve, provide & coordinate services that can be offered you.
• Information you provide will be used for functions related to services we provide, monitor program effectiveness, and to prepare reports and statistical information without personal identifying information. Data will be shared with state agencies and program funders.
• If you have safety concerns, you may not want personal information entered into the system, you should discuss this with a staff member.
• Personally identifying information may be seen by staff members who provide you with services, select community service providers when appropriate, and a small number of people (ie: system administrators or program funders) who maintain the computerized record-keeping system, except as required by law.
• You have the right to see your record and to ask that it be corrected.
• You have the right to file a grievance if you feel you have been harmed in some way by the use of the computerized data system.

THIS IS NOT A COMPLETE STATEMENT OF YOUR INFORMATION RIGHTS.

For a complete statement of your information rights, please ask a staff person for a copy of our Privacy Policy. If you have any questions about our computerized record-keeping system and how it might affect you, feel free to talk about your concerns with a staff member.

Protecting Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. If we discover that we have collected personal data from a child under 13 without such consent, we will promptly delete the information from our records. If you believe that we may have received information from a child under 13, please contact us at 503-397-3511 to address the issue.

Information Collection, Use, and Sharing

We collect information that you voluntarily provide through contact forms, direct communication, or other interactions with our website. We will use your information to respond to you regarding the reason you contacted us. We will not sell or rent this information. Data is only shared with third parties to fulfill specific user requests, such as processing a service.

Sharing Data with Partners

We may share your data with trusted partners, such as state agencies, program funders, and other community organizations, solely for the purpose of providing and coordinating services. We ensure that any partners who receive data from us adhere to privacy standards that protect your information. These partners are only allowed to use your data for the specified purposes and must agree to maintain the confidentiality of your information.

Cookies and Tracking

We use cookies to enhance your experience, such as by remembering your login information and preferences. Cookies may also be used to analyze user interaction and improve our website. If you leave a comment, you may choose to save your name, email, and website in cookies for convenience.

Embedded Content and Third-Party Links

Our website may include embedded content (e.g., videos, articles). Embedded content from other websites behaves as if you visited the external website directly, which may collect data about you and use additional cookies or tracking. We encourage you to review the privacy policies of any third-party sites you visit through our links.

Your Choices Regarding Communications

With your consent, we may use your email address to send you updates. These updates might include new programs, events, fundraising initiatives, or changes to our privacy policy. You can opt out of receiving these communications at any time by clicking the ‘unsubscribe’ link in any email or by contacting us directly at 503-397-3511. Your decision to opt out will not affect your access to our services.

Security and Data Protection

We take precautions to protect your information. When you submit sensitive information via the website, it is encrypted and transmitted securely. You can verify this by looking for a lock icon in the address bar and “https” at the beginning of the website URL.

Only employees who need the information to perform a specific job (e.g., case management) are granted access to personally identifiable information. The computers/servers where we store this information are kept in a secure environment.

Privacy for Our Donors

We respect the privacy of our donors and are committed to ensuring that their personal information is handled with care. We do not sell, share, or trade our donors’ names or personal information with any other entity, nor do we send mailings to our donors on behalf of other organizations. Donor information may be used internally for record-keeping and to contact donors regarding updates or fundraising activities, unless the donor has opted out of such communications.

Your Rights

You have the right to:

• Request a copy of the personal data we hold about you.
• Correct or update any information.
• Request the deletion of your data, subject to legal and administrative requirements.
• File a grievance if you believe your rights have been violated or if you feel harmed by the use of our computerized data system.

For further details on your information rights or to file a grievance, please contact us directly at (503) 397-3511.

Data Retention

We retain personal data for as long as necessary to provide services and fulfill the purposes outlined in this policy. Comments and their metadata are stored indefinitely to streamline follow-up communications.

Filing a Complaint

If you believe that we have violated your privacy rights or have concerns about how we handle your personal data, you have the right to file a complaint with the appropriate regulatory authority. We encourage you to contact us directly first to resolve any concerns. For more information or to file a complaint, please contact us at (503) 397-3511.

Changes and Updates to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices or applicable laws. When we make significant changes, we will notify you by posting a prominent notice on our website or by sending a direct communication. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information. Your continued use of our services after any changes to this policy will constitute your acceptance of those changes.

Accessibility of This Privacy Policy