-
Nursing Facility Survey and Complaint Intake Unit Triage Line
The Nursing Facility Survey and Complaint Intake Unit Triage Line takes statewide calls on nursing facility complaints and concerns, screening, triaging, and investigating all calls as needed.
-
SHIBA – Senior Health Insurance Benefits Assistance
SHIBA provides counseling and assistance in selecting Medicare plans and applying for Medicare Savings Programs. They offer their services through a helpline or one-on-one phone appointments with trained volunteers, and can also help with reviewing medical bills and filing appeals or complaints. No age restriction and statewide coverage.
-
Health Care Licensure and Certification Program
The Health Care Licensure and Certification Program, overseen by the Oregon Public Health Division, provides licensing and certification services for healthcare providers, restaurants, smoke shops, tattoo and piercing specialty, salons/barbering, EMS and other businesses without any age restrictions, across the state.
-
Consumer Product Safety Commission
CPSC provides information and resources on consumer products to protect families from hazards, as well as a reporting form and database search to identify unsafe products. No age restriction, available nationwide.
-
Oregon ADA Center
Oregon ADA Center provides ADA information through phone, website, training, and surveys to businesses and individuals in Oregon. They offer confidential assistance and have no age restrictions.
-
Oregon Medical Board
The Oregon Medical Board investigates complaints against licensed medical professionals and offers an online tool to help consumers find providers, verify licenses, and find alerts or topics of interest related to medicine. Services are available statewide and there is no age restriction.
-
Oregon Long-Term Care Ombudsman
Oregon Long-Term Care Ombudsman provides advocacy for individuals living in licensed care settings such as Nursing, Assisted Living, Residential Care Facilities, Adult Foster Homes, and Endorsed Memory Care, serving long-term care facility residents through complaint investigation, resolution, and advocacy for improvement in resident care.