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Which services were you seeking today?
Head Start
Healthy Families
Energy/Utility Assistance
Senior Services
Veterans Services
Weatherization
Mortgage or Homeowner Services
Home Repairs or Rehabilitation
Homeless Assistance
Rental/Deposit Assistance
Food
Other
What are the top three needs you are seeking in our Community?
Food/Nutrition
Warmth
Housing
Physical & Mental Health
Income
Mobility (Transportation)
Safe & Thriving Children
Self Value
Education
Financial Resilience (assets)
Employment
Social Networks
Other (please explain)
Upon my first contact, I felt welcomed.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
I was helped in a timely manner.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
Staff was helpful and addressed my questions and concerns.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
My need or reason for today's visit was taken care of.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
If my needs were not met, I understand why I could not access the assistance I requested.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
CAT could not meet my need(s), but I was referred to other provider(s).
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
I understand what I need to do next
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
Overall, my experience was positive
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
How did you hear about our agency?
Please share any comments/feedback you'd like to:
Follow-up
I would like CAT staff to follow-up with me about my feedback.
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Last
Phone
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Home
Utility Assistance
Private: Utility Assistance Application
Client Satisfaction Survey
About Us
Utility Assistance
Older Adult Services
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